For returning In-Store Purchases please refer to your receipt for the returns policy.
Website Orders- How do I return an Item bought online?
We have Free Returns on our Website orders! We'll include a returns label free of charge in your delivery so that if you can buy with confidence!
If you've received your item(s) and want to return them, no problem - we will happily refund or exchange any item purchased.
We have a fast and easy procedure that'll keep you informed every track of the way - just follow these simple instructions :
- Download the PDF Returns Form and complete it - Download it here
- Package up the items you are returning and include the completed Returns Form
- Stick the Free Returns Label included in your delivery on the parcel and take it to a Post Office.
• item(s) must be returned within 30 days of receipt - item(s) must be unused, and supplied in their original packaging
• item(s) must have a completed Returns Form.
• You can only return item(s) online that have been completed and delivered.
• Any orders that you've placed online and in-progress will need to be cancelled manually (should you wish to cancel them).
• Call 01793 496464 to cancel any orders manually.
Our Returns address is :
Online Sales Returns
Mega Motorcycle Store
Unit B2, Athena Avenue
If an item doesn't fit or you don't like the colour?
Just complete the returns procedure above and send back the items, remember to tell us what you'd like in exchange!
Changed your mind, and simply don't want the item(s) ?
No problem, just complete the returns procedure above and send back the items, we will refund you for the item.
Who pays for the postage on returned items?
Any order mad eon our website will include a free returns label in the parcel so you can send it back free of charge!
How quick are returns processed?
We aim to process all returns as soon as possible, this tends to be 1-3 days after delivery.
How do I know if my Return has been processed?
Simply give us a call on 01793 496464 or drop us a line at firstname.lastname@example.org
For In-Store Purchases please refer to your receipt for the returns policy.
Terms and Conditions :
Items must be returned within 30 days of receipt - goods must be unused, and supplied in their original packaging. Any returned item(s) are your responsibility until we received them - if you send the items back yourself we recommend you return item(s) via recorded delivery or registered post to cover yourself against any loss. Goods will be refunded by the method you used to pay for your order. This may take up to 10 working days to appear as cleared funds.